Refund and Cancellation Policy

Refund and Cancellation Policy

Effective Date: 26/11/2024

At Invocode Technology Pvt Ltd, we are committed to providing high-quality IT and AI integration services. However, we understand that unforeseen circumstances may arise. This Refund and Cancellation Policy outlines the conditions under which cancellations and refunds are applicable.

1. Cancellations

1.Cancellation Before Project Commencement

•Cancellations are allowed as long as the project has not commenced.

•If you wish to cancel a project, you must notify us via email at info@codinvo.com or by contacting us at +91 90521 34853.

2.Project Commencement Definition

•A project is considered commenced once we have initiated any development, design, or consultation work as per the agreed scope.

2. Refunds

1.Eligibility for Refund

•Refunds are only applicable if the project has not commenced.

•If you have made a payment and the project has not started, you may request a full refund by contacting us at info@codinvo.com or +91 90521 34853.

2.Refund Process

•Refunds will be processed within 10-15 business days after we confirm your eligibility for a refund.

•Refunds will be issued via the original payment method used at the time of purchase.

3. Non-Refundable Situations

1.Once the Project Commences

•No refunds will be issued once the project has commenced, as defined above.

•Partial refunds are not applicable for work already initiated or completed.

2.For Change of Mind

•Refunds or cancellations will not be entertained for a change of mind after the project has commenced.

4. How to Request a Refund or Cancellation

1.Contact Information

•Send your cancellation or refund request to info@codinvo.com with the following details:

•Full Name

•Project Name/ID

•Reason for Cancellation or Refund

•Payment Details

2.Review and Confirmation

•We will review your request and confirm whether it meets our cancellation and refund policy criteria.

5. Disputes

If you have any disputes or concerns regarding refunds or cancellations, please contact us at:

Email: info@codinvo.com

Phone: +91 90521 34853

We will work to resolve your issue promptly.

6. Changes to This Policy

We reserve the right to update or modify this Refund and Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

Invocode Technology Pvt Ltd

10-1-13/2, Asilmetta,

Visakhapatnam – 530003,

Andhra Pradesh, India